At IAPDA.org, personal finance education is one of our top priorities. That’s why so much of what we offer is free for consumers, including our valuable webinars created by
money experts – and interviews with those creators.
Webinars
Explainer Videos
09 Jun, 2026
Building Trust Through Compliance in Debt Settlement & Collections
The conversation the industry needs to have is finally happening. Join Renauld Smith and an incredible panel of
industry leaders and regulators as we break down what it really takes to align debt settlement and
credit/collections through compliance, transparency, and better consumer outcomes.
This session covers compliance alignment between industries, regulatory expectations (FTC, CFPB, and State),
reducing legal risk through better coordination, data sharing, communication, and consumer protection, and
real-world strategies to improve outcomes for everyone involved.
Bridging the Gap Between Debt Settlement & Credit and Collections
For years, debt settlement and credit & collections have talked about collaboration — but what actually changes
when both sides align? This IAPDA webinar brings together leaders from across debt settlement, collections, and
legal to focus on real-world alignment examining how process, communication, and expectations actually function
when both sides work toward shared consumer outcomes.
This is not a debate. It’s a practical conversation about what works — and what doesn’t.
Featuring: Renauld Smith, Owner/Executive Director of IAPDA; Adam Parks, CEO/Founder of Branding
Arc, Inc.; Felix Shipkevich, Founder of Shipkevich, PLLC; John McNamara, Chief Growth Officer at
Avtal; Brooke Teal, General Counsel at Phillips & Cohen, Ltd; Bill Mitchell, Principal Attorney,
Irvine Pacific Law Firm; and Teresa Dodson, Founder of Greenbacks Consulting/WoDR.
Collaboration in Debt Relief: Building Bridges Between Debt Collection and Debt Settlement
Collaboration in debt relief has emerged as a crucial focus for professionals navigating the evolving
relationship between debt collection and debt relief industries. With increasing consumer
debt and regulatory challenges, fostering cooperation between these sectors is essential for achieving better
outcomes for consumers, creditors, and industry stakeholders. This page explores
how industry leaders are addressing these challenges, offering insights and strategies to improve collaboration.
Discover expert advice from Michael Cassidy , Chief Operating Officer at Velocity Portfolio Group;
Teressa Dodson, Founder of Greenbacks Consulting; and Renauld
Smith, Owner of IAPDA. Through their discussion in the webinar replay, they reveal actionable
strategies for aligning efforts in debt collection and settlement to benefit
consumers and drive industry innovation.
Join us for an exclusive webinar event as we delve into the realm of financial education and empowerment. In this
insightful session, industry experts and thought
leaders will come together to explore crucial topics, strategies, and insights aimed at enhancing your financial
literacy and well-being.
During this special event, you'll gain valuable knowledge on a variety of subjects, including budgeting, saving,
investing, debt management, retirement planning, and
much more. Whether you're just starting your financial journey or looking to elevate your existing knowledge,
this webinar promises to offer practical tips, actionable
advice, and real-world examples to help you achieve your financial goals.
Don't miss this opportunity to learn from the best in the field and take significant steps towards securing your
financial future. Reserve your spot now and embark on a
transformative journey towards financial empowerment and success.
Join the International Association of Professional Debt Arbitrators (IAPDA) for an enlightening webinar that
delves into the critical role of professional certification,
state licensing, and accreditation in the debt resolution industry. Led by Renauld, the IAPDA's Executive
Director, alongside industry experts Jill and Steve, this
session offers a comprehensive overview of the tools, knowledge, and ethical standards necessary for success.
Discover the importance of certification in client-facing
roles across various states, the streamlined process for obtaining and maintaining certifications, and the
benefits of accrediting your company to instill client trust
and operational compliance.
This summarizes the essential highlights from the AFCC Conference in Orlando, specifically on the FTC Safeguard
Rules. The presenters for these topics were Timothy Hernandez from Debt
Settlement Infobank (DSI) and Brandon Clark, representing Triton Tech Consulting and API.
Brandon has over 11 years of experience in Cyber Security and Compliance. He founded Triton Tech Consulting in
2018, which joined Absolute Performance earlier this year to provide clients with
secure solutions for all of their IT needs. Since then, he has continued to help organizations of all sizes
navigate today’s complex security and compliance challenges, including evolving
requirements like the FTC Safeguards, PCI DSS v4.0, and more.
