International Association of Professional Debt Arbitrators
Leading the Consumer Debt Relief Industry since 2000 with Training, Certification and Professional Development. Bringing the industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge.
- What People Are Saying About Us -
Testimonials from some of the companies we serve.
VP & Director of Phoenix Operations - Freedom Debt Relief
"Freedom Debt Relief has been using the IAPDA Debt Relief Agent Training and Certification tools since 2008. The third party certification has been a valuable part of our training curriculum for our team and helps to create trust with our clients. This is an indispensible service for our company."
"Working with IAPDA to attain certification for our debt specialists is a crucial element to our onboarding process. We have our agents complete their Certified Debt Specialist certification with IAPDA which provides our agents a great training experience and certification to go with it. The training materials are useful, accurate and help our agents with their consultations with consumers."
“The Certified Debt Specialist certification is a very important part of our training
program. The modules and education IAPDA provides is invaluable. It really helps to give staff an edge over their competitors. Your staff will feel empowered with the
knowledge they will gain!”
"Through the IAPDA Accredited program and certification, Financial Rescue LLC provides a commitment to our clients that all of our staff members have the best, most up to date debt industry professional knowledge to better serve their needs. We require all of our staff to complete this training to gain specialized skills, credibility and consumer confidence."
Director of Business Development - S&N Debt Solutions
"S&N could not be more please with the services provided by IAPDA. Although S&N has an extensive internal training program, all new hires are required to become IAPDA certified during the onboarding process. What we like about the IAPDA program is the industry knowledge and information that is provided to our valued employees. IAPDA is a well respected organization and S&N certainly acknowledges their program as one of the best in the industry."
- Some of Our Clients - Top Debt Relief Companies -
The IAPDA Accredited Service Center credential validates an organization's level of commitment to staff training and certification, resulting in competitive differentiation and consumer confidence. It identifies organizations that employ a significant percentage of IAPDA certified sales, customer service and debt negotiation staff.
IAPDA certifications establishes a level of comfort with consumers, creditors/collectors and legislators. It shows that a company's staff member has met important industry requirements by obtaining IAPDA certifications, recognized and trusted industry credentials.