Welcome to International Association of Professional Debt Arbitrators (IAPDA)


IAPDA - Leading the Consumer Debt Settlement Industry since 2000 with Training, Certification and Professional Development. Bringing the industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge.


Serving Sole Proprietors, Start-Ups and The Industry's Largest Debt Settlement Companies!


IAPDA was formed in the year 2000 to provide the Consumer Debt Settlement industry with a fully online training and certification program for individuals providing debt relief services to consumer clients. Since 2000 the IAPDA certification training program has provided over 10,000 individuals and companies of all sizes the necessary industry orientation, training and certifications needed.

IAPDA is North America's leading debt settlement training and certification program. We lead the industry and are the training gold standard for consumer debt relief professionals.

*During the Covid-19 Pandemic - IAPDA Certified Debt Specialists are helping consumers settle millions of dollars of debt!



What People Are Saying About Us

Testimonials from some of the companies we serve.




Companies We Serve
~ IAPDA Accredited Service Centers ~

Serving The Industry's Top Debt Settlement Companies

Sole Proprietors, Start-Ups & The Industry's Largest Companies!

The IAPDA Accredited Service Center credential validates an organization's level of commitment to staff training and certification, resulting in competitive differentiation and consumer confidence. It identifies organizations that employ a significant percentage of IAPDA certified sales, customer service and debt negotiation staff. IAPDA certifications establishes a level of comfort with consumers, creditors/collectors and legislators. It shows that a company's staff member has met important industry requirements by obtaining IAPDA certifications, recognized and trusted industry credentials.






The Benefits of IAPDA Certifications


Separate your company from your competitors by offering your consumer clients greater value by employing trained and certified company representatives.


We provide you with a variety of professional logos and banners to proudly display on your website and in your marketing materials.


Participating Companies can link to the IAPDA website (Accredited Service Center Page)...and can display the IAPDA Accredited Service Center Logo on their website.


All those successfully completing their IAPDA certification are included in the online and public searchable IAPDA Certified Professionals database.


The certification training modules are easy to follow and do not over challenge so scheduling your rep's certifications is a breeze, training is completed 100% online (at your own pace) with online certification exam when ready.


Encouraging your employees to earn a professional certification will tell your clients that your company holds its staff to the highest professional standards and will take very good care of them. Your clients will feel safer and more secure knowing they're in certified hands.


Assisting your team in obtaining an IAPDA industry designation shows them you share in their desire to be the best they can be. People want to work for organizations that are invested in their professional development and committed to helping them take the next steps in their career. Employees also will feel noticed and valued by the company. This sense of value can go a long way in prompting them to want to stay, which reduces one of your biggest headaches and expenses and STAFF TURNOVER.


Studies by a variety of organizations  including Microsoft, IDC, CompTIA and Novell  have shown that employees with a professional certification are more productive. That's because certifications better prepare workers to deal with day-to-day challenges and get the most out of new challenges. Certified employees often work more efficiently than uncertified colleagues, and their presence can help improve the productivity of team projects.


Position your company among the Top Companies operating in the very active Debt Settlement Industry. Empower your staff and Empower your company. All Top Companies in the Debt Settlement Industry have IAPDA Staff Certifications in common.



IAPDA Certified Debt Specialist

Certification Training Modules

100% Online - The material included in IAPDA certification training program is current (constant updates), complete, and presented in an easy to follow training format. Each certification training course module is supported by copies of consumer debt laws and the debt relief legislation governing the particular subject of that module. There are many articles included that will help you gain a further understanding of each topic in the training. Complete the online multiple choice certification exam when ready.







Registration and Pricing

Sole Proprietors, Start-Ups and Top Companies!

Registration costs are based on a single registrant, substantial discounts are offered based on the number of company staff who register with a single payment transaction >>Request a Volume Quotation.

IAPDA certifications are valid for two years with refresher training and 2 year re-certifications (without an exam) available for only $120.

~ Serving Leading Debt Settlement Companies of All Sizes ~
*Volume Discounts Offered!

Need to Certify More Than One? Contact us today for Substantial (to 50%) Volume Discounts!

*Note: Volume discounts apply to multiple staff certifications made with the same registration payment.

Individual (Immediate Access) - IAPDA Certified Debt Specialist - $399

Need to register more than One? >>



Search IAPDA Certified Professionals

Leading the Consumer Debt Settlement Industry since 2000 with Training, Certification and Professional Development. Bringing the industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge...


Be sure your debt consultant is IAPDA trained, certified and listed by name in the company profile of the IAPDA Accredited Service Center ( company ) you are working with.

Search IAPDA certified members by their last name!

See all IAPDA members with current certification with the last name searched.

Search IAPDA certified members with the industry's Top Companies!

See all IAPDA members with current certification with each of the industry's Top Companies.



Contact IAPDA

Leading the Consumer Debt Settlement Industry since 2000 with Training, Certification and Professional Development. Bringing the industry's sales and customer service consultants to a minimum standard of excellence, customer protection and product knowledge.

We publish a very large amount of information on our website, chances are the answer to your question is here.

If you have a question about what is included in the certification training course materials please visit our course summary page.

Questions regarding pricing and volume discounts are answered on our registration page.

For many other commonly asked questions please visit our detailed FAQ's Page, your question may already be answered there.

Send our Express Contact Form (below) for a fast response to all inquiries.

At IAPDA we are committed to a fast response to all inquiries, if there is any question regarding our association, membership or our certification training programs which is not answered on this web site please do not hesitate to contact us for answers.

Please Note: Using this Express Contact Form or e-mail is always the fastest and most efficient way to to receive a response to your questions, please send as many questions as you have in as much detail as needed. We will respond to you very promptly, usually by next business day (or sooner).


Other IAPDA Contact Info:

Email: admin@iapda.org

Tel.: 310.694.3000

375 Redondo Ave., Suite 686

Long Beach, CA 90814