A. Yes! All certification training courses are completed entirely online at your own pace, and the certification exams are submitted online when you are ready. In fact, we do not offer in-person training (it's impractical and unnecessary in this day and age.)

A. The training courses are completed entirely at your own pace, you will receive access to the training course materials at a password protected website and you have unlimited access. Most members take 1 - 2 weeks working part time to complete the certification training programs and submit their certification exams but it can be completed much faster (as quickly as one half day of study) if desired, or much slower.

A. Registration costs are for an individual staff member, discounts are based on the number of staff members with the company or group who register with a single payment transaction, we offer volume pricing and other discounts, please refer to our registration & pricing page for exact costs. IAPDA certifications are valid for two years with refresher training and 2 year re-certifications available at very low cost.

A. Yes, please visit our registration page to request a volume discount quote, we also have a "Fairness in Pricing" policy and do not discount beyond our published volume discounts. This way all members can be sure they have received our best pricing.

A. Volume discounts are available for all your staff members, volume discounts are limited to registrations for multiple members placed in a single transaction. Many companies will pre-purchase registrations to take advantage of volume pricing discounts, these do not expire and can be used at any future date.

A. We do not but offer payment processing via PayPal.
PayPal Credit is a new option that can allow for 6 months of no payments and no interest, you just need to choose PayPal Credit as your payment option at checkout and apply for immediate approval.

A. Yes, a lot, in fact. We provide all of the support you will ever need while you set up and grow your professional Debt Relief practice. To be honest, the training never stops.

A. The passing grade for IAPDA exams is 70%

A. There is never a fee to re-write an exam and no limit to re-writes.

A. Anyone! Our database is searched by consumers who are researching Debt Relief, Collectors, Collection Attorneys and State & Federal legislators.

The IAPDA Accredited Service Center credential validates an organization's level of commitment to staff training and certification, resulting in competitive differentiation and consumer confidence. It identifies organizations that employ a significant percentage of IAPDA certified sales, customer service and debt negotiation staff.